LEADERSHIP & FACILITATION
Clarity and facilitation in group settings.
Teaching, academic coordination, hospitality management and operational coordination taught me to align people, information and next steps around the work at hand.
OPERATIONS · SYSTEMS · AUTOMATION
I turn operational friction into practical systems that make work move.
A multidisciplinary professional connecting business operations, U.S. real estate, CRM, customer journeys, digital workflows and AI-assisted systems — with experience across sales, marketing, teaching, hospitality and hands-on execution.
REMOTE WORK
Remote doesn’t mean distant.
For nearly three years, I worked 100% remotely supporting U.S. real estate operations across North and South Carolina. Transaction coordination was part of the job, but never the whole of it. I also worked across CRM and listing workflows, marketing coordination, calendars and email, documentation, executive and client support, video editing and publishing, keeping very different parts of the operation moving together.
My independent digital career has kept me hands-on across web design, SEO, blogs, social media, content, video, marketing operations, sales support, CRM, workflows and practical systems. I’m comfortable learning unfamiliar tools, connecting disciplines and moving from strategy to execution without losing sight of the operation as a whole.
Remote work fits that way of working. It depends less on proximity than on clarity, ownership and follow-through, and it is the environment in which I most want to continue building, supporting and improving operations.
100% remote U.S. real estate operations · Nov 2023–Jul 2026North Carolina + South CarolinaIndependent digital work · since 2014English Fluent C1 · Portuguese Native · Spanish Intermediate
Self-Directed LearnerClear CommunicatorReliable Follow-Through
CAPABILITIES
I learn the operation, find the friction, and improve the flow.
I work across business operations, real estate, CRM, digital workflows and automation to organize information, reduce manual steps and keep execution moving.
Business Operations
Coordination, documentation, schedules, follow-up and cross-functional execution.
Systems & Automation
Custom workflows, CRM logic, operational controls and AI-assisted tools built around real work.
U.S. Real Estate Operations
Buyer and seller transaction coordination across MLS Canopy, SkySlope and Zillow Showcase, with CMA support.
Customer Journey & CRM
Lead intake, pipeline organization, follow-up, marketing actions and continuity through closing.
Digital & Web
WordPress, legacy preservation, SEO content, YouTube workflows and digital production.
Communication, Sales & Client Support
English/Portuguese communication, teaching, interpretation, sales prospecting, marketing and client support.
PRACTICE AREAS
Applied work across operations, systems, content, web preservation and professional positioning.
0102030405
01
Real Estate Operations
A custom end-to-end operating system built around the way the agent actually works.
Built around the agent's actual operating rhythm, the system connects the work that happens before a listing with CRM context, transaction data, documents, deadlines, closing follow-up and stage-based marketing needs. The point was not to force a professional into a generic workflow, but to turn the way that person already worked into a structured, reusable operating system.
RE/MAX remote operations · 2023–2026MLS Canopy · SkySlope · Zillow Showcase
Pre-listingThe work before a listing takes shape.
CRM / relationship contextKeep the operating context connected.
Documents & transaction dataStructure the information in motion.
Deadlines / closingCarry the next handoff forward.
Stage-based marketingSupport the work at each stage.
02
Operational Systems & Workflow Design
Recurrent Spreadsheet → reusable operational tool.
I turned the recurring information in a Recurrent Spreadsheet into a lightweight workflow using HTML and Google tools. It captures information once, keeps it consistent and carries it into later transaction work.
Recurring seller-side workflowData capture · storage · operational actions
CaptureStart from the work that repeats.
ValidateGive the information a reliable path.
ReuseCarry the logic into later work.
03
Content Operations & Organic Growth
From full-length video to a coordinated publishing and discoverability workflow.
Video editing was one part of a broader content operation: shaping long-form material into shorter cuts, adapting it for social channels, and connecting review, approval, metadata, SEO and publishing protocols.
CapCut DesktopYouTube editingFull-length video → shorter cutsSocial adaptation
EditShape the message and rhythm.
PrepareAdapt the material for each platform.
PublishConnect review, approval and metadata.
Discover / IterateUse continuity to inform the next piece.
04
Web Design & Digital Preservation
A new site with its history intact.
I rebuilt an outdated WordPress presence on a new platform while keeping the original site available as a working archive and reference. The new environment supports current publishing while preserving years of content, context and SEO value.
16+ years of content preservedWordPress · SEO · legacy archive
LegacyKeep the existing environment in view.
PreserveProtect context and historical access.
RebuildSupport current publishing needs.
Continue publishingMove forward without erasing the past.
05
Professional Positioning & Digital Presence
From a fragmented professional trajectory to a system for identity, practice, portfolio and activation.
I structured an end-to-end project for an architect returning to professional practice. The work connected an identity interview, positioning, website, private development environment, data recovery and persistence, conceptual studies and opportunity research. The goal was not to manufacture experience, but to create a system that helps the professional learn, produce evidence, present herself honestly and return to the market.
TrajectoryBring the existing path into view.
SynthesisConnect experience, interests and evidence.
PositioningShape a coherent professional identity.
Portfolio / proofTurn the work into visible, usable material.
ActivationMove toward real opportunities and next actions.
CAREER JOURNEY
A trajectory across operations, sales, communication and service.
Real estate, ERP sales, teaching, coordination, marketing, events, hospitality and digital work shaped a practical mix of commercial awareness, communication, process improvement and initiative.
REAL ESTATELuxury Real Estate ProspectingCold calling, lead generation and direct exposure to the property market in Goiânia.
BUSINESS SYSTEMSERP Sales · SIAGRISales prospecting for ERP software based on business needs.
PEOPLE + PROCESSEnglish Teaching & Academic CoordinationTeaching, communication and coordination across people and processes.
MARKETINGMarketing, Events & Online BusinessCampaigns, events, content, digital business and commercial execution.
HOSPITALITYManagement / ConciergeCustomer service, coordination and problem-solving in hospitality.
SINCE 2014Independent Digital WorkInbound marketing, visual identity, websites, e-commerce, social media and paid traffic.
2023–2026Remote U.S. Real Estate OperationsVirtual assistance and transaction coordination supporting North and South Carolina.
CURRENT FOCUSOperations, Systems & AutomationOrganizing processes, connecting systems and reducing avoidable manual work.
CAPABILITY EXPANSION
Leadership, communication and remote execution in practice.
The work also involves people: creating clarity, making complex ideas easier to follow and keeping handoffs moving.
COMMUNICATION & PRESENTATIONS
Practical communication for complex work.
Interpretation, teaching and client-facing work shaped a clear working style: set the context, make the process visible and name the next action.
REMOTE OPS & CROSS-FUNCTIONAL EXECUTION
Remote operations with clear ownership and follow-through.
In 100% remote U.S. real estate operations, I coordinated calendars, email, listings, transactions and continuity across the people and systems involved.
CAREER HIGHLIGHTS
International interpretation, teaching, prospecting and continuous learning.
These experiences sharpened communication, adaptability and steadiness under pressure.
INTERPRETATION
Mariah Carey · Barretos 2010
Provided English–Portuguese interpretation for Mariah Carey's team during a specific engagement in Barretos.
INTERPRETATION
New Holland President · Agrishow
Provided professional English–Portuguese interpretation for senior international leadership at Agrishow.
LANGUAGE
English teacher and translator
Teaching experience plus English–Portuguese translation of books and texts.
COMMERCIAL
Sales prospecting across ERP and luxury real estate
Prospecting experience across software and property markets.
LEARNING
60 SEBRAE courses
Continuing education across commerce and marketing.
ENNEAGRAM TRAINING
Enneagram training · IPOG
Professional development training through IPOG.
TECHNICAL BACKGROUND
High School + Technical Diploma in Electromechanics
Technical training in Electromechanics at CEFET.
ABOUT
“When a task keeps repeating, I tend to ask a different question: why are we still doing this manually?”
Jack of All Trades
RESUME
Professional resume available in three languages.
Choose the English, Portuguese or Spanish ATS version.